Expectation Setting

Since I catch heat about things going buggy at work (“How could there be an error in the most buggy browser on the planet, just because we asked for thirty last-minute appearance changes and skipped testing!”) I thought I’d put a little bit of perspective. Click below to see a larger size view of Boeing’s 787 promo site–not as high profile as cnn.com, but pretty big. Looks like their fellow Washington State residents let them down (yes, I know Boeing is moving, just shut up):

ms-error.png
<Nelson>Ha-ha</Nelson>

The lesson is that a) mistakes happen, and b) Microsoft isn’t the answer, budgeting for and performing acceptance testing is.

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